Do You Have Questions?

What is Soaak?

Think of Soaak as your best friend who’s always reminding you to stay in an elevated mental and emotional state – always encouraging you to be your highest self.

Soaak fuses ancient techniques with cutting-edge biotechnologies, addressing mindfulness and mental health and wellness. Soaak was created through 5 years of in-clinic practice where frequencies and Mindful Intentions were utilized to address sleep disorders, stress, anxiety, low energy, brain fog, depression, low libido, and more.

Learn more about our proprietary Systems and Methods.


What are HSA and FSA card payments?

Soaak accepts payment from both health savings accounts (HSA) and flexible savings accounts (FSA). These are tax-free options to pay for certain health and wellness expenses.

How do I contact customer support?

Have any questions, comments, concerns… or just need a friend? Shoot us an email at

Do you have an app?

The complete Soaak experience is now available on our Soaak iOS App. If you’re on an Android, don’t worry, that app is currently in development and will be coming out soon. In the meantime, Soaak can still be accessed via the mobile web page. Get the Soaak app today to find all the features you know and love, and a bunch more that are only available on the Soaak iOS App!

What are Soaak Frequencies?

Soaak Frequencies influence your body at a cellular level. When you listen to the corrective frequencies in the Soaak Frequency Library, your unhealthy cells are encouraged and reminded to vibrate at their natural, optimal state.

We write about frequencies frequently – more on that here.

How often should I listen to Soaak Frequencies?

It’s best to Soaak for 20 minutes or less in any one session, however, results may be felt within the first 5 minutes. For maximum benefit, frequency sessions should be enjoyed in 20-minute increments, up to 3x per day.

How quickly will I see results from Soaak Frequencies?

Soaak Frequencies work with the subtle energy body. Once healthy Soaak Frequencies are introduced, the body’s energy may begin to shift at a gradual rate after each session. Some people feel a difference after just one session, while most experience lasting change with consistent use. Best results are obtained when Soaak Frequencies are paired with Mindful Intentions and a healthy lifestyle.

Are there any side effects of Soaak Frequencies?

Soaak Frequencies may help remove emotional and physical toxins during and after each session. Feelings of “detox” may occur within the first five days of consistent use, or not at all. These effects are natural and may be part of your particular process. Be kind to yourself and drink lots of water.

Can Soaak Frequencies be used safely by anyone at any age?

Soaak Frequencies can be used by all ages, including children and the elderly. Sorry to all of the pregnant and nursing mamas, but our legal team advised us to say that Soaak Frequencies should not be used if pregnant or nursing, and always get the advice of your medical practitioner first… so, there we said it. Also, those of you under 18, be sure to let your parents know before proceeding.

Do I have to use headphones to play the frequencies?

Not at all. The efficacy of Soaak frequencies doesn’t change whether you play Soaak frequencies through headphones, stand-alone speakers, Alexa, or simply through your phone. The Soaak community has experienced amazing results using all of these modalities.

Do the Original, Nature, and Music listening options have the same effectiveness?

Yes. Soaak sound frequencies affect your body on the cellular level, regardless of the listening option chosen, Original, Nature, or Music. Soaak sound frequencies can be played on virtually any speaker, including headphones or earphones, and will be heard by your cells, regardless of the volume or type of speaker selected.

Mindful Intentions
What are Mindful Intentions?

Mindful Intentions are affirmational phrases that evoke cellular alignment and a fresh positive perspective. Each Mindful Intention has been carefully crafted by experts who have personally used them to help manifest greatness in their own lives.

Get your mind full of Mindful Intentions here.

How do Mindful Intentions work?

Mindful Intentions work by using the spoken word to elevate emotions and get super specific about what you want to manifest. It has been said, the power of life and death is in the tongue, which is why every word you speak is so important. This is especially true of the words you speak over yourself because consciously and subconsciously you believe yourself more than anyone.

Soaak Mindful Intentions are designed to raise your vibrations instantly and align you with your highest and best self.

Why is repetition important?

Repetition is a great way to get better. As good as you are at something, you can always get better with repetition. Whether it’s mastering a difficult yoga pose, perfecting your serve, or really anything else you can think of.

Getting into a daily habit of speaking life-giving Mindful Intentions over yourself can create the life-altering changes you’ve been dreaming of. As your brain is trained through repetition, the things you speak begin to manifest in your life.

What are 21-Day Programs?

Many agree that it takes 21 days to form a habit. Each 21-Day Program has been purposefully crafted to help you cultivate habits of expectancy and mindfulness in manifesting specific outcomes. Soaak 21-Day Programs are unique sets of Mindful Intentions designed by professionals to bring you into vibrational alignment with your specific goals and desires.

Get specific and come into alignment with your money, your body, your mind, and more from our ever-growing list of 21-Day Programs.

Can I listen to more than one 21-Day Program at a time?

To support focus and create life-enhancing habits, only one 21-Day Program can be active at a time. 

However, you can always revisit past days that you’ve completed from other 21-Day Programs regardless of the program that is currently active.

Technical Questions
Can I play frequencies with a weak internet or cellular connection?

If your Soaak frequencies are stalling, not loading, or not playing, download the Soaak iOS App and download your favorite frequencies for offline use. 

Please note, if you do not have an iOS device, our Android app is currently in development and will be released soon.

Why am I not receiving text messages?

The most common reason for texts not coming through to your phone is an incorrectly entered phone number. To check this, go to your account settings.

All non-U.S. phone numbers will receive push notifications through the Soaak app in lieu of text messages. Soaak recommends push notifications through its app for a better experience.

If you do not have access to the Soaak app, you can still enjoy the Soaak experience from our web-based platform (

What happens if the credentials I enter are not recognized?

If you try to sign in and find an error message stating “sorry, we don’t recognize your credentials” you may need to reset your password. You can easily reset your password by clicking the Forgot Password link, and entering the email you used to sign up. 

If you continue experiencing this issue, try using an incognito window in your browser to sign in with your new password.

Membership Questions
What membership options does Soaak have?

Soaak has three membership tiers: Entry, Basic, and Premium. 

Each membership includes access to our Mindful Intention program, which sends you one expertly crafted Mindful Intention message in the morning and one in the evening. Each membership also includes access to the Soaak Frequency Library. The number of frequencies you have access to depends on your membership tier. Entry and Basic memberships have access to our specialized 21-Day Programs at $9.99 each. Premium members have unlimited access to all 21-Day Programs included in their membership.

For more information about our membership, please visit our membership page.

How do I change my membership?

You can upgrade or downgrade your membership at any time. Go to My Account, then click Manage Subscription.

How will I be charged for a membership?

Soaak memberships are charged on a recurring, monthly basis. Your membership can be upgraded, downgraded, or canceled anytime.

How long will I have access to Soaak after canceling my membership?

After canceling your membership, your access to Soaak continues as normal until your next billing date.